![]() The machine shops love their parts because the tools are not complaining. The parts have a good, uniform look and rarely fail in machining or pressure tests. So, it’s a long process and thereafter, they do possess a good set of numbers. Each foundry is unique because the process really is sensitive to the atmosphere, human engagement & skills, machinery used, etc. They have earned the respect after struggling to get on top of the challenge. So, we foundry men are constantly a subject of ridicule/humiliation. People outside the foundry industry really do not appreciate the huge challenges involved in the process. But I am only trying to highlight a point. There is a strong chance of my story giving this impression. The enormity of the challenge becomes evident when one spends a few days in the foundry. The point here is making castings – with its basket of so many parameters, each capable of delivering a blow (literally) – is a very, very tough job. The verdict ‘recommended for status upgrade’ was unexpected and truly satisfying. The next day was the last day of a week-long assessment and they presented the findings in our conference hall. To remain in the single digit rejection band is not easy and most foundries in our category have double digit numbers. And cylinder block & heads are most challenging castings. Castings are the most challenging engineering products. Foundry is the most complex engineering process. I patiently explained that these numbers are best of their class. ![]() Even the best foundries are still living with rejections in percentage. But so far, they had not assessed a foundry. They were industry veterans and had assessed many organisations and were used to seeing rejections in ppm. ![]() But as soon as I showed them the rejection trend graphs, the team looked at me with open disdain, “You call these numbers outstanding?” We had a good set of numbers and I was feeling secure that we will fulfil the norms. It is actually a week-long process and a team of experienced assessors rigorously go through the organisation’s working.ĭuring one such assessment, I was explaining our foundry’s quality performance. Using these, the CII assessors scrutinise all areas of operations, strategy, finance, etc. They have capsuled the idea of an excellent organisation with the help of a set of criteria. Here is my own story.ĬII assesses organisations for excellence. We might not be so receptive to stories today, but they are still powerful enough to deliver a good message. ![]()
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